Retail Associate
As a retail associate with Garage Sale you are responsible for the following:
- Greet all customers to Garage Sale in a warm and friendly manner
- Introduce customers to the retail side of Garage Sale;
- Over 30 local vintage vendors who rent space within the shop- most items are over 20 years old. Most items are 1960s vintage through early 2000s (y2k)
- Assist and interact with customers as needed; be present on sales floor
- Show customers where mirrors and dressing rooms are located
- Answer questions and be available
- Reduce theft by being present on sales floor
- Drive sales by showing enthusiasm for products and concept; show interest and knowledge in vintage clothing, and items; suggest patrons of age visit the bar and get a drink
- Manages financial transactions with Garage Sale’s Point of Sale system (Square)
- Totalling sales, handling credit cards and Apple Pay payments
- Notifying customers of company policy on returns
- Assist in overall cleanliness of store, especially vintage floor
- Put away items hanging in dressing room/ on the go-back rack
- Sweep, and vacuum floors daily, steam and mop floors as necessary
- Sweep stairwell daily; wipe handrail down
- Water all plants on designated days
- Wipe off surfaces of tables, desk, lamps, etc if they look dusty or dirty
- Collect glasses/trash customers leave upstairs
- Wipe glass walls with windex if needed
- Restock bags behind bar and upstairs checkout counter
- Assist other staff in cleaning restrooms daily
- Maintain vendor booths and communal space:
- Check clothing racks for misplaced items- return items to appropriate racks
- Place fallen items back on hangers
- Make sure clothing is hanging correctly on hangers
- If items are missing a tag, please place on the rack in back stairwell
- Restack folded items- pants and tshirts should be stacked neatly
- Records adjusted so they are falling back in displays
- Add new items to the wall displays if something sells
- Clean up jewelry and accessory tables and shelves- tidy up and organize- make visually appealing
- Communicate and work as a team with managers, other retail associates, and the bar team.
Retail Lead
Responsible for everything above in addition to:
- Communicate with Garage Sale vendors
- Maintain stock and product; keep the floor looking full and on brand as vendors bring in new merchandise, sell a lot, etc
- Resolve issues vendors may have with sales, accounting, payout, etc
- Create and send weekly report of sales to vendors
- Communicate with vendors on items that are selling well, price points, etc; assure holiday items are removed, encourage longtime items to discount
- Work with low performing vendors to improve, or give up space
- Assist in merchandising floor
- Maintain product stock; communicate with bar manager when low on bags, TP, etc
- Lead and train staff in running the sales floor; answer questions and be a resource for other sales staff
Must be available to work nights, holidays and weekend
Must be eligible work within the United States